Doctor with patient
How QuickMed Works

Your Care, Simplified

  • Receive personalised care: Your doctor may provide medical advice, prescriptions, sick notes, or referrals for specialist care, laboratory tests, X-rays, ultrasound, CT, or MRI.
  • Continue your care: If an in-person examination or treatment is required, your doctor will recommend the appropriate next step.
  • Manage your family: Add and manage family members conveniently via Profile → Family Members.
Services for Adults & Children

Medical Problems We Treat

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  • COVID‑19
  • Cut
  • Depression
  • Dermatitis
  • Diabetes
  • Diarrhea
  • Discharge
  • Dizziness
  • Doctor note
  • Dry eye
  • Earache
  • Eczema
  • Erectile dysfunction
  • Eye problem
  • Fall
  • Fever
  • Flu
  • Fungal infection
  • GERD
  • Gout
  • Hair loss
  • Head injury
  • Headache
  • Hearing loss
  • Heartburn
  • Hemorrhoids
  • Herpes
  • Hiccups
  • High cholesterol
  • HIV/screen
  • Hives
  • Hypertension
  • impetigo
  • impotence
  • Ingrown toenail
  • Insomnia
  • Irregular periods
  • Itchiness
  • Joint pain
  • Joint swelling
  • lice
  • Lightheaded
  • Lump
  • Medical note
  • Medication
  • Menstrual pain
  • Migraine
  • Nail problem
  • Nasal congestion
  • Nausea
  • Nosebleed
  • Numbness
  • Obesity
  • Pain
  • Palpitations
  • Period pain
  • Pink eye
  • Pinworm
  • Pregnancy
  • Psoriasis
  • Rash
  • Redness
  • Referral
  • Refill
  • Restless leg
  • Runny nose
  • scabies
  • Seizure
  • sexually transmitted disease/ screen
  • Sinus infection
  • Skin problem
  • Smoking problem
  • Sneezing
  • Sore throat
  • STD
  • Stomach pain
  • Sty
  • Swelling
  • Thrush
  • Thyroid disorder
  • Toothache
  • Travel/Tropical medicine
  • Tremor
  • Urinary infection
  • Vertigo
  • Vomiting
  • Watery eyes
  • Weight change
  • Work note
  • Worms
Swiss healthcare. Convenient Consult from home, work or while travelling within Switzerland.

Access medical care from wherever you are in Switzerland.

QUALIFIED MEDICAL DOCTORS for the whole family.
HEALTH DATA PROTECTION applied for your medical information.
WITH SWISS HEALTH INSURANCE: We bill your insurance directly.
WITHOUT SWISS HEALTH INSURANCE: Simply pay for your consultation directly in the app.

OUR TEAM

Meet Our Medical Experts in Switzerland

CONTACT US

Get In Touch With Us

Frequently Asked Questions
Are QuickMed consultations covered by Swiss health insurance?

Yes — QuickMed consultations can be covered by Swiss compulsory health insurance (LAMal/KVG).
However, there is an important distinction:

Free-choice/basic insurance: the consultation is submitted to the insurer, subject to the normal deductible and 10% co-payment.
Telemedicine/GP/HMO insurance models: the patient may be required to contact their designated telemedicine or GP service first. Switzerland permits insurance models that restrict the choice of healthcare provider.
QuickMed will bill your Swiss health insurance directly, and as per Swiss law, the patient will receive a copy of the invoice.
The billing system in Switzerland is per minute as per TARDOC with a surcharge on weekends and weekday evenings (19:00-22:00).
Even with Swiss health insurance you can choose to pay on the app.

Can I use QuickMed for my child?

Yes. QuickMed can be used for both children and adults. A QuickMed doctor (pediatrician or general practitioner) can assess your child remotely and advise whether treatment can be provided through telemedicine or whether an in-person examination is needed.
Add family members (including your children) to your profile. Go to 'profile', then 'family members' and add your family members there. More than one parent or caregiver can add the same family members to allow care regardless of which adult is currently with the family member.

Can a QuickMed doctor prescribe medication?

Yes. When medically appropriate, your QuickMed doctor can prescribe medication following your consultation.
Medications that are not prescribed through our service due to safety concerns or limitations in treatment scope include narcortics (strong painkillers with high addiction risk, e.g., Morphine, Oxycodone), barbiturates (sedatives used for seizures and sleep disorders, e.g., Phenobarbital), immunosuppressants (drugs that weaken the immune system, used for organ transplants or autoimmune diseases), and Subutex (unless you have a proven medical condition with medical documentation that can be provided).
When you receive your prescription by secure email as a pdf attachment, you can choose to go to any pharmacy to fill your prescription or you can opt to have your medication delivered straight to your home (for non urgent prescriptions).

Can I receive a sick note (medical certificate)?

Yes. If medically appropriate, your QuickMed doctor can issue a sick note after your consultation.
QuickMed provides one sick note per month for 3 days on average.

✓ Sick notes for work, school, gym or other appropriate purposes
✓ Medical assessment by a doctor
✓ No need to visit a clinic if an in-person examination is not required

Can QuickMed refer me to a specialist?

Yes. If you need to see a specialist, your QuickMed doctor can provide an appropriate referral.

✓ Specialist referrals
✓ Medical assessment first
✓ Referral based on your symptoms and medical needs
✓ Guidance on the next step in your care

You can start with QuickMed, even if you’re not sure which type of doctor you need.

Talk to a doctor. We’ll help guide you to the right care.

Can I receive a referral for blood tests or medical imaging?

Yes. When medically necessary, your QuickMed doctor can provide a referral for:

✓ Blood tests and other laboratory tests
✓ X-rays
✓ Ultrasound
✓ CT scans
✓ MRI scans
✓ Other appropriate medical investigations

Your doctor will assess your symptoms during the consultation and determine whether testing or imaging is appropriate.

Need further care? Your QuickMed doctor will guide you to the right next step.

Can I have a video consultation?

Yes. Talk to a doctor by video from anywhere in Switzerland.

Choose the consultation that works best for you:

✓ Video consultation
✓ Audio consultation

What happens if I need a physical examination?

Sometimes a doctor needs to examine you in person. If this is the case, your QuickMed doctor will explain what you need and recommend the appropriate next step.

This may include:

✓ An appointment with a GP or specialist
✓ A visit to a medical centre or clinic
✓ Laboratory tests or medical imaging
✓ Emergency care if needed

Can I use QuickMed without Swiss health insurance?

Yes. QuickMed can be used without Swiss health insurance. The service is designed to help all patients, whether insured in Switzerland or not. This is ideal for tourists or patients living in Switzerland without insurance.

For uninsured patients, the consultation would be paid privately, rather than billed to a Swiss health insurer.

Where in Switzerland can I talk to an online doctor from QuickMed?

Patients can request a consultation from anywhere in Switzerland, from any canton or city (Aargau, Appenzell Ausserrhoden, Appenzell Innerrhoden, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Geneva, Glarus, Graubünden, Jura, Lucerne, Neuchâtel, Nidwalden, Obwalden, Schaffhausen, Schwyz, Solothurn, St. Gallen, Thurgau, Ticino, Uri, Valais, Vaud, Zug, Zurich).
QuickMed can serve patients at home, while travelling within Switzerland, or from a workplace.

Can i use QuickMed for a medical emergency?

QuickMed is not an emergency service.

If you have a medical emergency or symptoms that could be life-threatening, call 144 immediately or go to the nearest emergency department.
Telemedicine is not appropriate for emergencies such as: severe shortness of breath, rapid swelling in the throat, chest pain, severe injuries, severe accidents, heavy bleeding, accidental or intentional overdose, alcohol intoxication, confusion, sever headache and symptoms of stroke (weakness in an arm or leg, slurred speech).

For urgent but non-life-threatening medical problems, you can speak to a QuickMed doctor who can assess your symptoms and advise you on the appropriate next step.

In an emergency

🚨 Call 144 for an ambulance

112 can also be used as the European emergency number in Switzerland.

Do not wait for a QuickMed consultation if you think you may be experiencing a medical emergency.

Can I speak to an English-speaking doctor?

Absolutely! QuickMed connects you with a doctor who speaks your preferred language — English, French, German or Italian — by phone, audio or video, wherever you are in Switzerland.

When requesting a consultation, simply choose your preferred language. We’ll make sure your request is matched with a doctor who speaks that language, so you can focus on your health, not on finding the right words.

Some of our doctors also speak Spanish, Portuguese and Arabic.

How much will my consult cost if i pay out of pocket?

No Swiss health insurance? No problem.
A QuickMed consultation costs CHF 75 when paying out of pocket. Just pay securely in the app and connect with a doctor

What are QuickMed's consultation hours?

Doctors are available on weekdays from 8:00-22:00 and on Sundays from 13:00-19:00 so that you can speak to a doctor during after hours, weekends and holidays. Soon we will offer daily consultations from 8:00-22:00.

Can I get access to my medical consultation and how?

Yes, you can access your full medical report after your consultation has been completed. Simply go on your QuickMed App under 'History' and you will see all previous medical consultations with the most recent being first. You will also receive the medical report in a secure email sent after your consultation. During the consultation you can ask the doctor to secrurely send your report securely to another doctor or family member.