Online Doctor in Switzerland QuickMed App: Talk to a doctor within minutes wherever you are in Switzerland in the language of your choice. 7 days a week from 8am to 10pm.

Yes — QuickMed consultations can be covered by Swiss compulsory health insurance (LAMal/KVG).
However, there is an important distinction:

Free-choice/basic insurance: the consultation is submitted to the insurer, subject to the normal deductible and 10% co-payment.
Telemedicine/GP/HMO insurance models: the patient may be required to contact their designated telemedicine or GP service first. Switzerland permits insurance models that restrict the choice of healthcare provider.
QuickMed will bill your Swiss health insurance directly, and as per Swiss law, the patient will receive a copy of the invoice.
The billing system in Switzerland is per minute as per TARDOC with a surcharge on weekends and weekday evenings (19:00-22:00).
Even with Swiss health insurance you can choose to pay on the app.

Yes. QuickMed can be used for both children and adults. A QuickMed doctor (pediatrician or general practitioner) can assess your child remotely and advise whether treatment can be provided through telemedicine or whether an in-person examination is needed.
Add family members (including your children) to your profile. Go to 'profile', then 'family members' and add your family members there. More than one parent or caregiver can add the same family members to allow care regardless of which adult is currently with the family member.

Yes. When medically appropriate, your QuickMed doctor can prescribe medication following your consultation.
Medications that are not prescribed through our service due to safety concerns or limitations in treatment scope include narcortics (strong painkillers with high addiction risk, e.g., Morphine, Oxycodone), barbiturates (sedatives used for seizures and sleep disorders, e.g., Phenobarbital), immunosuppressants (drugs that weaken the immune system, used for organ transplants or autoimmune diseases), and Subutex (unless you have a proven medical condition with medical documentation that can be provided).
When you receive your prescription by secure email as a pdf attachment, you can choose to go to any pharmacy to fill your prescription or you can opt to have your medication delivered straight to your home (for non urgent prescriptions).

Yes. If medically appropriate, your QuickMed doctor can issue a sick note after your consultation.
QuickMed provides one sick note per month for 3 days on average.

✓ Sick notes for work, school, gym or other appropriate purposes
✓ Medical assessment by a doctor
✓ No need to visit a clinic if an in-person examination is not required

Yes. If you need to see a specialist, your QuickMed doctor can provide an appropriate referral.

✓ Specialist referrals
✓ Medical assessment first
✓ Referral based on your symptoms and medical needs
✓ Guidance on the next step in your care

You can start with QuickMed, even if you’re not sure which type of doctor you need.

Talk to a doctor. We’ll help guide you to the right care.

Yes. When medically necessary, your QuickMed doctor can provide a referral for:

✓ Blood tests and other laboratory tests
✓ X-rays
✓ Ultrasound
✓ CT scans
✓ MRI scans
✓ Other appropriate medical investigations

Your doctor will assess your symptoms during the consultation and determine whether testing or imaging is appropriate.

Need further care? Your QuickMed doctor will guide you to the right next step.

Yes. Talk to a doctor by video from anywhere in Switzerland.

Choose the consultation that works best for you:

✓ Video consultation
✓ Audio consultation

Sometimes a doctor needs to examine you in person. If this is the case, your QuickMed doctor will explain what you need and recommend the appropriate next step.

This may include:

✓ An appointment with a GP or specialist
✓ A visit to a medical centre or clinic
✓ Laboratory tests or medical imaging
✓ Emergency care if needed

Yes. QuickMed can be used without Swiss health insurance. The service is designed to help all patients, whether insured in Switzerland or not. This is ideal for tourists or patients living in Switzerland without insurance.

For uninsured patients, the consultation would be paid privately, rather than billed to a Swiss health insurer.

Patients can request a consultation from anywhere in Switzerland, from any canton or city (Aargau, Appenzell Ausserrhoden, Appenzell Innerrhoden, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Geneva, Glarus, Graubünden, Jura, Lucerne, Neuchâtel, Nidwalden, Obwalden, Schaffhausen, Schwyz, Solothurn, St. Gallen, Thurgau, Ticino, Uri, Valais, Vaud, Zug, Zurich).
QuickMed can serve patients at home, while travelling within Switzerland, or from a workplace.

QuickMed is not an emergency service.

If you have a medical emergency or symptoms that could be life-threatening, call 144 immediately or go to the nearest emergency department.
Telemedicine is not appropriate for emergencies such as: severe shortness of breath, rapid swelling in the throat, chest pain, severe injuries, severe accidents, heavy bleeding, accidental or intentional overdose, alcohol intoxication, confusion, sever headache and symptoms of stroke (weakness in an arm or leg, slurred speech).

For urgent but non-life-threatening medical problems, you can speak to a QuickMed doctor who can assess your symptoms and advise you on the appropriate next step.

In an emergency

🚨 Call 144 for an ambulance

112 can also be used as the European emergency number in Switzerland.

Do not wait for a QuickMed consultation if you think you may be experiencing a medical emergency.

Absolutely! QuickMed connects you with a doctor who speaks your preferred language — English, French, German or Italian — by phone, audio or video, wherever you are in Switzerland.

When requesting a consultation, simply choose your preferred language. We’ll make sure your request is matched with a doctor who speaks that language, so you can focus on your health, not on finding the right words.

Some of our doctors also speak Spanish, Portuguese and Arabic.

No Swiss health insurance? No problem.
A QuickMed consultation costs CHF 75 when paying out of pocket. Just pay securely in the app and connect with a doctor

Doctors (general practitioners and pediatricians) are available daily from 8:00-22:00.

Yes, you can access your full medical report after your consultation has been completed. Simply go on your QuickMed App under 'History' and you will see all previous medical consultations with the most recent being first. You will also receive the medical report in a secure email sent after your consultation. During the consultation you can ask the doctor to secrurely send your report securely to another doctor or family member.