Doctor with patient
How QuickMed Works

Your Care, Simplified

  • Receive personalised care: Your doctor may provide medical advice, prescriptions, sick notes, or referrals for specialist care, laboratory tests, X-rays, ultrasound, CT, or MRI.
  • Continue your care: If an in-person examination or treatment is required, your doctor will recommend the appropriate next step.
  • Manage your family: Add and manage family members conveniently via Profile → Family Members.
What can a QuickMed doctor help with?

Medical care for your whole family

  • Quickmed doctors assess medical problems such as:
  • cough · fever · sore throat · headache · migraine · colds · allergies · urinary symptoms · stomach problems · vomiting · diarrhoea · skin problems · back pain · medication questions and more.
  • When medically appropriate, your doctor can issue a prescription or medical certificate (sick note).
  • Receive a referral when your condition requires a specialist assessment as well as laboratory and medical imaging referrals.
Services for Adults & Children

Medical Problems We Treat

Show all 120 services Show fewer
  • COVID‑19
  • Cut
  • Depression
  • Dermatitis
  • Diabetes
  • Diarrhea
  • Discharge
  • Dizziness
  • Doctor note
  • Dry eye
  • Earache
  • Eczema
  • Erectile dysfunction
  • Eye problem
  • Fall
  • Fever
  • Flu
  • Fungal infection
  • GERD
  • Gout
  • Hair loss
  • Head injury
  • Headache
  • Hearing loss
  • Heartburn
  • Hemorrhoids
  • Herpes
  • Hiccups
  • High cholesterol
  • HIV/screen
  • Hives
  • Hypertension
  • impetigo
  • impotence
  • Ingrown toenail
  • Insomnia
  • Irregular periods
  • Itchiness
  • Joint pain
  • Joint swelling
  • lice
  • Lightheaded
  • Lump
  • Medical note
  • Medication
  • Menstrual pain
  • Migraine
  • Nail problem
  • Nasal congestion
  • Nausea
  • Nosebleed
  • Numbness
  • Obesity
  • Pain
  • Palpitations
  • Period pain
  • Pink eye
  • Pinworm
  • Pregnancy
  • Psoriasis
  • Rash
  • Redness
  • Referral
  • Refill
  • Restless leg
  • Runny nose
  • scabies
  • Seizure
  • sexually transmitted disease/ screen
  • Sinus infection
  • Skin problem
  • Smoking problem
  • Sneezing
  • Sore throat
  • STD
  • Stomach pain
  • Sty
  • Swelling
  • Thrush
  • Thyroid disorder
  • Toothache
  • Travel/Tropical medicine
  • Tremor
  • Urinary infection
  • Vertigo
  • Vomiting
  • Watery eyes
  • Weight change
  • Work note
  • Worms
Swiss healthcare. Convenient Consult from home, work or while travelling within Switzerland.

Access medical care from wherever you are in Switzerland.

Qualified doctors: Speak with doctors experienced in caring for patients remotely.
Medical care for the whole family.
Privacy: Your medical information is handled securely and confidentially.
Have Swiss health insurance? Your QuickMed consultation can be billed directly to your Swiss health insurance, according to your insurance coverage.
No Swiss health insurance? You can still use QuickMed. Simply pay for your consultation directly in the app.

OUR TEAM

Meet Our Medical Experts in Switzerland

CONTACT US

Get In Touch With Us

Frequently Asked Questions
Are QuickMed consultations covered by Swiss health insurance?

Yes — QuickMed consultations can be covered by Swiss compulsory health insurance (LAMal/KVG). However, there is an important distinction: Free-choice/basic insurance: the consultation is submitted to the insurer, subject to the normal deductible and 10% co-payment. Telemedicine/GP/HMO insurance models: the patient may be required to contact their designated telemedicine or GP service first. Switzerland permits insurance models that restrict the choice of healthcare provider. QuickMed will bill your Swiss health insurance directly, and as per Swiss law, the patient will receive a copy of the invoice.

Can I use QuickMed for my child?

Yes. QuickMed can be used for both children and adults. A QuickMed doctor (pediatrician or general practitioner) can assess your child remotely and advise whether treatment can be provided through telemedicine or whether an in-person examination is needed.

Can a QuickMed doctor prescribe medication?

Yes. When medically appropriate, your QuickMed doctor can prescribe medication following your consultation. Medications that are not prescribed through our service due to safety concerns or limitations in treatment scope include narcortics (strong painkillers with high addiction risk, e.g., Morphine, Oxycodone), barbiturates (sedatives used for seizures and sleep disorders, e.g., Phenobarbital), immunosuppressants (drugs that weaken the immune system, used for organ transplants or autoimmune diseases), and Subutex (unless you have a proven medical condition with medical documentation that can be provided). When you receive your prescription by secure email as a pdf attachment, you can choose to go to any pharmacy to fill your prescription or you can opt to have your medication delivered straight to your home (for non urgent prescriptions).

Can I receive a sick note?

Yes. If medically appropriate, your QuickMed doctor can issue a sick note after your consultation. QuickMed provides one sick note per month for 3 days on average. ✓ Sick notes for work, school, gym or other appropriate purposes ✓ Medical assessment by a doctor ✓ No need to visit a clinic if an in-person examination is not required

Can QuickMed refer me to a specialist?

Yes. If you need to see a specialist, your QuickMed doctor can provide an appropriate referral. ✓ Specialist referrals ✓ Medical assessment first ✓ Referral based on your symptoms and medical needs ✓ Guidance on the next step in your care You can start with QuickMed, even if you’re not sure which type of doctor you need. Talk to a doctor. We’ll help guide you to the right care.

Can I receive a referral for blood tests or medical imaging?

Yes. When medically necessary, your QuickMed doctor can provide a referral for: ✓ Blood tests and other laboratory tests ✓ X-rays ✓ Ultrasound ✓ CT scans ✓ MRI scans ✓ Other appropriate medical investigations Your doctor will assess your symptoms during the consultation and determine whether testing or imaging is appropriate. Need further care? Your QuickMed doctor will guide you to the right next step.

Can I have a video consultation?

Yes. Talk to a doctor by video from anywhere in Switzerland. Choose the consultation that works best for you: ✓ Video consultation ✓ Audio consultation

What happens if I need a physical examination?

Sometimes a doctor needs to examine you in person. If this is the case, your QuickMed doctor will explain what you need and recommend the appropriate next step. This may include: ✓ An appointment with a GP or specialist ✓ A visit to a medical centre or clinic ✓ Laboratory tests or medical imaging ✓ Emergency care if needed

Can I use QuickMed without Swiss health insurance?

Yes. QuickMed can be used without Swiss health insurance. For uninsured patients, the consultation would be paid privately, rather than billed to a Swiss health insurer.

Where in Switzerland can I use QuickMed?

Patients can request a consultation from anywhere in Switzerland, from any canton or city. QuickMed can serve patients at home, while travelling within Switzerland, or from a workplace.

Can i use QuickMed for a medical emergency?

QuickMed is not an emergency service. If you have a medical emergency or symptoms that could be life-threatening, call 144 immediately or go to the nearest emergency department. Telemedicine is not appropriate for emergencies such as: severe shortness of breath, rapid swelling in the throat, chest pain, severe injuries, severe accidents, heavy bleeding, accidental or intentional overdose, alcohol intoxication, confusion, sever headache and symptoms of stroke (weakness in an arm or leg, slurred speech). For urgent but non-life-threatening medical problems, you can speak to a QuickMed doctor who can assess your symptoms and advise you on the appropriate next step. In an emergency 🚨 Call 144 for an ambulance 112 can also be used as the European emergency number in Switzerland. Do not wait for a QuickMed consultation if you think you may be experiencing a medical emergency.